United Beats Customers!

Unless you’ve been living under a rock, you’ve heard that on Sunday, United Airlines had police forcibly remove a passenger from their airplane for the crime of sitting in a seat the airline wanted to give to one of their employees. I have thoughts.
Thought #1
Perhaps unsurprisingly, the man who refused to give up his seat had a colored past. People who weren’t a bit “colored” would have, by the time the cops came down the aisle, just gotten up. Having said that, our habit of victim-blaming is problematic at best.
Thought #2
Via that scientific method known as “dinking around” I found this article about how airline deregulation is killing both the airline business and American cities. It’s well worth a read. As pointed out in Facebook, efficiency and redundancy are opposites – an efficient system has no redundancy.

Leave a Reply

Your email address will not be published. Required fields are marked *